Shipping Policy

This policy explains how this store delivers your orders.

1. Where We Deliver

We deliver only to the areas and pincodes the store has chosen. Set your delivery location in the app (Delivery Location); the app tells you if we deliver there before you place an order. If your area is not covered, contact our support team.

2. Delivery Time

The expected delivery time for your area is shown before you order and on each order ("Expected by"). It is an estimate set by the store and can change with stock, weather, holidays or local conditions. If an item is running late, the order page says so.

3. Delivery Charges

Any delivery charge for your area is shown at checkout before you place the order. You never pay a delivery charge that was not shown there.

4. Following Your Order

You can see the status of every item (for example Processing, Shipped, Out for Delivery, Delivered) under Account > Orders. The store may also contact you on your registered phone number about your delivery.

5. Delivery Address

• Check your name, phone number and address at checkout — the order is delivered there.
• The address cannot be changed in the app after the order is placed. If you need a change, contact our support team as soon as possible; the store will help if the item has not been shipped yet.

6. At Delivery

• For Cash on Delivery, please keep the amount ready.
• Check the package when you receive it, and tell us quickly if anything is damaged, wrong or missing.

7. Problems With a Delivery

If an item arrives damaged, wrong or incomplete, contact our support team with your order number, or raise a request from the order (see our Refund & Cancellation Policy).